Providers

Thanks for working with Medical Associates to give our members the right care at the right time. We are dedicated to helping you provide excellent quality healthcare. We have organized information and resources in the Link Library to help you interact with us.

Use our secure portal to view payment details, verify your patient's eligibility, confirm their claims accumulators, and more.

Login to My eLINK

My eLink Portal Video Tutorials

My eLink Portal – Signing On
My eLink Portal – Submitting a Request
My eLink Portal – Searching for Request
My eLink Portal – Eligibility

How to use the Provider My eLink portal to check a member's eligibility.
My eLink Portal – Claims

How to use the Provider My eLInk portal to review a member's claim information.

Links

Provider Reference Guide

This guide serves as a users manual with step by step instructions for our participating practitioner offices and organizations to work with us.

Provider Reference Guide

Pharmacy Formulary

View a list of covered drugs.

Pharmacy Formulary booklet

Prior Authorization Requirements

Medicare Prior Authorization List

Commercial Prior Authorization List

HEDIS Reminders

HEDIS Reminders

HEDIS Quick Reference

HEDIS Quick Reference

Drug Recalls

Important memos regarding drug recalls.

Learn more about drug recalls

Diversity and Cultural Competence Training

Understanding diversity, equity, and inclusion.

Download the training materials

Reimbursement Policies

Telehealth Reimbursement Policy [PDF]

Modifier Payment Policy [PDF]

Incident to Billing Reimbursement Policy [PDF]

Consultation Reimbursement Policy [PDF]

Preventive Medicine and Screening Policy [PDF]